Applying for a Personal Loan
Q. What does Money Matcher do?
A. We are a lender-finding service. If you’re looking for a personal loan provider, apply with us and we’ll do our best to find one for you. Applying with us is super quick and 100% online. If you meet the basic requirements, then we can start our search for personal loan providers.
Q. Who can apply for a personal loan?
A. There are just a few basic requirements that you must meet before you can apply with Money Matcher’s lender-finding service. You must:
- Be 18 years of age or over
- Have been receiving a consistent income into a personal bank account for at least the past 3 months
- Be a South African citizen, or have permanent residency
- Have a direct contact phone number and email address
Q. Can I still apply if I receive government benefits?
A. Yes, you can! As long as you meet the eligibility requirements, you are welcome to apply with our lender-finding service. We’ll do our best to find a personal loan provider for you.
Q. How does the application process work?
A. Once you’re sure that you’re eligible, you’ll need to submit an online application. This should take just a few minutes. Submit that and we’ll start the lender-finding process. If we find a personal loan provider for you we can refer you to them super fast, but we aim to deliver quick outcomes regardless of the result of our search.
Q. What documents do you need from me?
A. Unless under certain circumstances, we shouldn’t need you to send us any documents. All you need is to fulfil the eligibility criteria and submit an application, and we’ll start looking for lenders. If we find a personal loan provider for you, they may request further documentation as part of their assessment process. Loan providers need this information to confirm your identity and your personal circumstances. What is needed can differ from one lender to another.
Q. Are you going to call my boss or colleagues?
A. We will not contact your employer. However, your lender may do an employment check with your current employer. Don’t panic! They are very professional and would never share any information about your personal loan with your employer.
Q. How do I apply?
A. Online. We are 100% online, with means you can apply for our lender-finding service from the comfort of a chair on your laptop or desktop computer. Our website is mobile-friendly too, so you can even apply for a loan from your phone’s browser. Easy, huh?
Q. Can I get a no credit check personal loan?
A. As a lender-finding service, we do not conduct credit checks. However, some of the lenders we can find for clients do conduct credit checks. Regardless of if a lender we find does credit checks, this is not all they will consider when assessing applications.
Q. When can I apply?
A. You can apply through our website anytime you would like. We always aim to provide fast outcomes and referrals; however, this may differ depending on the time of day. If you apply outside of regular business hours and we refer you to a lender, you may have to wait until the next business day for them to get back to you.
Q. When do I get my money?
A. This will be something you will have to confirm with your lender, should we find one for you. They will typically aim to transfer your funds promptly once you have signed your loan contract. This could be affected depending on your bank.
Fees and payments
Q. What do personal loans cost?
A. As we are just a lender-finder, we do not control the exact costs of loans. If we find a lender for you, they will discuss the costs of your loan with you and include all fees in your loan contract. Make sure you read through this document thoroughly before you sign it so that you are aware of the terms and costs you’re signing up for. Keep in mind that you have the final say when it comes to whether or not you will accept a loan contract.
Q. How do I pay my loan back?
A. Paying back loans is very important, so you don’t end up getting additional costs on the loan amount in the form of dishonour fees. If your loan application with the provider we find for you is approved, ask your lender will typically set up an automatic direct debit. It’s usually a good idea to set this up in line with when you get paid. Setting up a direct debit that lines up with your pay cycle can ensure that you always have money in your account to make repayments.
Q. What happens if payments bounce?
A. If you know ahead of time that you aren’t going to be able to make a repayment, get in touch with your lender immediately. They may be able to sort out an alternate arrangement for you. If not, an additional fee could be added to the balance of your loan amount. Make sure that you know from the beginning what the fees are for missing payments, so you aren’t taken by surprise.
Q. What happens if I stop making my repayments?
A. If you just stop making payments, this may result in a default. Your lender could then get in touch with a credit reporting agency, thus harming your credit score. Failing to make a repayment also means that your account could be passed on to an external debt collection agency. If your financial situation changes drastically and you feel this may happen, contact your lender immediately.
Q. Can I get more than one loan at a time?
A. That will depend on your lender. We are a lender-finding service, so we do not deal with the specifics surrounding personal loans.
Q. What if I am bankrupt?
A. If you are bankrupt in any way shape or form, you may still be able to apply with our lender-finding service. As long as you meet the eligibility requirements, you are welcome to apply and we’ll do our best to find a lender for you.
Q. What happens if I have a complaint?
A. We treat complaints very seriously. If you have a negative experience with our lender-finding service, please contact us via our website or send an email to [email protected]. We will endeavour to resolve your concerns internally, which will make things easier for everyone.
Q. What do I need to do as the borrower?
A. If you have been approved for a loan, your sole responsibility is to make your repayments. Ensure that you understand and are aware of all fees involved in your loan, and always have enough money in your bank account to make your repayments on the nominated days.